rupiahqq Privacy Policy

This page describes what we collect when you use rupiahqq and how we keep that data protected. We operate our platform across supported jurisdictions where local law permits, and we handle your personal information according to applicable data-protection standards.

We at rupiahqq take account security and data confidentiality seriously. When you register, deposit via DANA or e-wallet, place a bet on Liga 1 matches, or join our live-dealer tables, we collect only the information needed to verify your identity, process your transactions, and deliver our service. This policy explains what we do with that data and your rights regarding it.

What we collect on rupiahqq

We collect personal data in three categories. First, registration data: your name, email, phone number, date of birth, and residential address. Second, payment data: when you fund your account through GoPay, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the transaction details and payment method. Third, activity data: your login history, game selections, bet records, and support interactions.

We do not collect your password in plain text. Our servers encrypt credentials and store them separately from your profile. We also do not track your location in real time, though we may infer your region from your IP address to enforce jurisdiction restrictions.

How we use your data

Our primary use is account verification and compliance. We verify your identity to prevent fraud, money laundering, and underage access. We cross-check your details against sanctions lists and known-risk databases. This process is mandatory under Indonesian financial regulations and applies to all users on rupiahqq, regardless of region.

We also use your data to process deposits and withdrawals, send account notifications, respond to your support requests, and improve our platform. When you contact our support team during Idul Fitri or other peak periods, we log your inquiry to track response times and service quality.

We do not sell your personal data to third parties. We do not use your email for marketing unless you opt in. We do not share your betting history with external analytics firms.

Third-party processors

Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, and our banking partners) receive your transaction details to complete deposits and withdrawals. These processors operate under their own privacy policies. We do not control how they store or use your data beyond the transaction itself.

Our hosting provider may store our servers outside Indonesia. This means your data may be processed in jurisdictions with different privacy laws. We contractually require all processors to maintain security standards equivalent to our own.

We use a third-party identity-verification service to validate your KYC documents (national ID, passport, or driver's license). This service does not retain your documents after verification is complete.

Cookies and tracking

We use session cookies to keep you logged in and functional cookies to remember your preferences (language, theme, bet slip). These cookies do not track you across other websites. We do not use advertising cookies or third-party trackers.

You can disable cookies in your browser settings, but doing so may break core rupiahqq features like account login and live-dealer streaming.

Your rights on rupiahqq

You have the right to request a copy of all personal data we hold about you. You can ask us to correct inaccurate information or delete your account and associated data (subject to legal retention requirements). You can also object to certain uses of your data, such as automated decision-making in fraud detection.

To exercise these rights, contact our support team. We will respond within 30 days. If you believe we have mishandled your data, you may lodge a complaint with your local data-protection authority.

Jurisdiction and changes

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

We may update this policy from time to time. Material changes will be announced via email or a notice on rupiahqq. Continued use of our platform after such notice constitutes acceptance of the updated policy.

This policy was last updated in accordance with applicable data-protection standards. We review it annually and adjust as regulations evolve.